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Careers

LeisureLink Customer Service Specialist

This is an entry-level hourly position that works closely with the Online Travel Agencies (OTAs), Property Management Companies (PMCs) and Guests booking reservations online.

This role will provide the first point of contact for service issues and will escalate appropriately when necessary. The Customer Service Specialist uses their knowledge and expertise to effectively resolve any service- related issues, while balancing the needs of the PMC, OTA, Guest and the Company.

This position will report to the Customer Service Manager


Customer Service Specialist- Operation Assistant

This is an entry-level hourly position that works closely with Online Travel Agencies (OTAs), Property Management Companies (PMCs) and Guests that are booking reservations online. Operational and data entry responsibilities will also be required as needed.

This role will provide the first point of contact for service issues and will escalate appropriately when necessary. The Customer Service Specialist – Operations Assistant uses their knowledge and expertise to effectively resolve any service- related issues, while balancing the needs of the PMC, OTA, Guest and the Company.


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