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Customer Service Specialist - Distribution

LeisureLink, a Salt Lake City based industry leader in the fast growing vacation rental industry, is seeking a results-focused individual with outstanding customer service, listening and verbal/written communication skills for its Distribution Customer Service department. This is an hourly position that works closely with the Online Travel Agencies (OTA’s), Property Management Companies (PMC’s) and guests that are booking reservations online.

This role handles the first level of service issues and escalates appropriately when necessary. The Customer Service Specialist uses their knowledge and expertise to effectively resolve any service-related issues, while balancing the needs of the OTA, PMC, guest and the company.


B2C Customer Service Specialist

LeisureLink, a Salt Lake City based industry leader in the fast growing vacation rental industry, is seeking a results-focused individual with outstanding customer service, listening and verbal/written communication skills for its B2C Customer Service department.

As the first point of contact for a consumer who has booked a vacation rental, the Customer Service Specialist will set the tone for the overall customer experience and supports all back office and administrative tasks for the Sales department. The Customer Service Specialist answers inbound calls and emails to assist customers in handling all facets of their reservation. The successful candidate will also work closely with Property Management Companies to ensure customers have an exceptional experience.


Sales Reservation Representative

LeisureLink, a Salt Lake City based industry leader in the fast growing vacation rental industry, is seeking a results-focused sales professional with outstanding sales and customer service skills for its Reservation Services Call Center. If you have a passion for helping travelers plan the vacation of a lifetime, and you want a career in sales, then continue reading about this position. This is not an outbound / telemarketing position.

The Sales Reservation Representative will interface with customers via phone and email with responsibilities including booking accommodations and vacation services, as well as selling lift tickets, ski school and ski rentals, assisting with shuttle transportation, resolving customer issues, and answering customer questions pre and post booking.


Marketing Intern

LeisureLink, a Salt Lake City based industry leader in the fast growing vacation rental market, is seeking a Marketing Intern to work 20-40 hours per week. Hours are flexible. Must be a Marketing, Data Science or Business major ONLY.

The Marketing Intern is responsible for list hygiene, data analysis, market research, listing profile QA and will also assist the sales and marketing teams as needed. Must be comfortable with Excel, writing descriptions, and must be proficient in grammar, spelling, and editing.


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