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Operations Manager

LeisureLink, a Salt Lake City based industry leader in the fast growing vacation rental market, is seeking a dynamic, driven individual with experience in operations and customer service.

The Operations Manager will be part of a team that is responsible for building and maintaining thousands of vacation rental properties in the company computer system. This includes managing content, specials, promotions, working with suppliers and distributors. Additionally, the team provides customer service and support for distribution partners and vacation rental suppliers. Read more and apply

This positions reports to the Director of Operations


Sales Team Lead

VacationRoost, a Salt Lake City based industry leader in the fast growing vacation rental market, is seeking a Sales Team Leader. The Sales Team Leader is responsible for managing and mentoring a group of up to 15 vacation rental sales agents in a call center environment. The successful Team Leader will maintain and continue to grow the high levels of service established by VacationRooost’s sales division by using key sales performance indicators such as close rate, call answering percentage, service levels and problems per check-in to identify areas of improvement and to train agents. The Team Leader will be responsible for initial and ongoing sales agent training on Customer Relationship Management (CRM) and Workforce Management (WFM) applications.

The Sales Team leader must be committed to providing each and every client with exceptional customer service from booking to check-out and help to instill that commitment in every one of their team members. Read more and apply

This positions reports to the Director of Sales


LeisureLink Customer Service Specialist

This is an entry-level hourly position that works closely with the Online Travel Agencies (OTAs), Property Management Companies (PMCs) and Guests booking reservations online.

This role will provide the first point of contact for service issues and will escalate appropriately when necessary. The Customer Service Specialist uses their knowledge and expertise to effectively resolve any service- related issues, while balancing the needs of the PMC, OTA, Guest and the Company.

This position will report to the Customer Service Manager


Customer Service Specialist- Operation Assistant

This is an entry-level hourly position that works closely with Online Travel Agencies (OTAs), Property Management Companies (PMCs) and Guests that are booking reservations online. Operational and data entry responsibilities will also be required as needed.

This role will provide the first point of contact for service issues and will escalate appropriately when necessary. The Customer Service Specialist – Operations Assistant uses their knowledge and expertise to effectively resolve any service- related issues, while balancing the needs of the PMC, OTA, Guest and the Company.


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