Customer Service Specialist - Distribution
LeisureLink, a Salt Lake City based industry leader in the fast growing vacation rental industry, is seeking a results-focused individual with outstanding customer service, listening and verbal/written communication skills for its Distribution Customer Service department. This is an hourly position that works closely with the Online Travel Agencies (OTA’s), Property Management Companies (PMC’s) and guests that are booking reservations online.
This role handles the first level of service issues and escalates appropriately when necessary. The Customer Service Specialist uses their knowledge and expertise to effectively resolve any service-related issues, while balancing the needs of the OTA, PMC, guest and the company.