1. Reservations are encouraged and will be accepted up to one year in advance.

2. Rates are based on property features, location, and season, and can be found listed on this website. Rates are subject to change without notice. For any stay of fewer than four nights, there will be a cleaning charge added to your rate. This fee will vary with each property. For monthly rentals, please see this website or call us at (800) 225-7652. Sales tax and a one-time administration fee will be added to all reservations.

3. Rental Payments: Final rental payments are due in full 30 days prior to arrival. Payments may be made by cash, traveler’s check, bank money order, credit card or personal check with proper identification. Credit cards will not be accepted for monthly stays. In the event of cancellation, refunds must be obtained from CSA Travel Protection and are subject to their policies and conditions. To protect against the loss of your rental payments, travel insurance is strongly recommended.

4. Refunds will not be given for late arrivals or early departures.

5. Advance Rent Payment: 40% of total rent amount is required within 10 days of initial reservation. If the advance rent is not received within 10 days of booking, your reservation will be cancelled. Reservations made 30 days prior to arrival require an electronic check or credit card advance rent payment upon booking. ADVANCE RENT PAYMENT IS ONLY REFUNDABLE IN THE EVENT OF CANCELLATION THROUGH CSA TRAVEL PROTECTION OR IF PROPERTY IS REBOOKED.

7. Cancellation of Reservations: Please contact our office as soon as possible in the event you must cancel or change properties. If you choose to decline CSA Travel Protection, we will only refund your advance/final rental payments if the property is re-rented for the same time period, less $75.00 cancellation fee. Once your reservation has been confirmed, any cancellations, date or property changes will be subject to this cancellation policy. To prevent loss of rental payments we strongly recommend purchasing CSA Travel Protection

8. Hurricane Policy: Should a hurricane or tropical storm threaten our area we will receive evacuation instructions from the National Hurricane Center and our local governing officials. If the “Mandatory Evacuation” order is given, refunds will only be given by CSA Travel Protection if you have purchased coverage before the storm was named. The property management company will not issue refund of any rent payments.

9. Rental Property Damage Protection: All reservations require the security benefit of CSA Insurance Services' Rental Unit Damage Protection to cover minor damage that may occur during your stay. If you are renting mulitple units the Rental Unit Damage Protection fee is charged for each rental unit. This insurance plan covers unintentional damage to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $1000.00. Any damages that exceed $1000.00 will be charged to the credit card on file. If during your stay at one of our vacation homes an insured person causes any damage to real or personal property of the unit as a result of inadverdent acts or omissions the insurer will reimburse the insured for the cost of repair or replacement of such property up to a maximum benefit of $1000.00 Certain terms and conditions apply. Full details of the Rental Unit Damage Protection coverage are contained in the Certificate of Insurance or Insurance Policy. The Rental Unit Damage Protection is purchased upon booking or with final payment. By submitting payment for this reservation you authorize and request CSA Travel Protection and Insurance Service to pay directly the property management company. any amount payable under the terms and conditions of the Rental Unit Damage Protection. Please contact the property management company if you do not wish to participate in this plan or assignment.

Reporting Damage: Please note any damage to the rental unit upon arrival and report it immediately to our office to avoid possible liability. If any loss or damage occurs during your stay please notify us immediately in order for the Rental Unit Damage Protection fee is not charged to extended stays (rentals over 28 days).

Private Pools may be heated by special request for an additional fee. Please inquire regarding a specific accomodation.

10. Unit Assignments When you book your reservation, a unit will be assigned. No unit requested is guaranteed and we do reserve the right to change unit assignments.

11. Family Rentals Only! All of our vacation homes are family rentals ONLY. NO units will be rented to vacationing students or young adults (under 25) unaccompanied by a responsible parent or guardian. During the spring break season, we require one parent for every two persons under the age of 25. A PARENT MUST BE STAYING IN THE UNIT ALL TIMES. OUR RENTAL UNITS ARE MONITORED FOR VIOLATION OF THIS POLICY. ALL VIOLATORS WILL BE EVICTED, AND ALL RENTAL PAYMENTS AND ADDITIONAL CHARGES WILL BE APPLIED! RESERVATIONS MADE UNDER FALSE PRETENSES NULL AND VOID AND CHECK-IN WILL NOT BE ALLOWED. This policy includes reservations made by parents who do not check-in, and/or who leave overnight during the length of the stay. NO EXCEPTIONS!

12. Check-in time is 3p.m. to 5 p.m. - We cannot guarantee check-in by 5 p.m. during holidays and peak seasons.

Your patience will be appreciated in these instances. Absolute check-out time is 10am so that we may prepare for our next arrival. Please refer to your confirmation notice for check-in location and late arrival instructions.

13. Housekeeping. Your vacation accommodations will be cleaned to quality standards prior to your arrival and after your departure. You will be responsible for the cleaning of your unit during your stay and for leaving the unit in good condition at check-out. We respectfully request that you remember you are staying in someone's home during your vacation; please treat it with the care you would your own.

14. Linens/Towels/Supplies. Although linens are furnished, please bring your own beach towels and beach blankets, as linen are not to be removeed from the unit. Guests will need to provide their own paper items and cleaning supplies. An initial set up of trash liners, bathroom paper and facial soap is provided. Extra items needed are the responsibility of the guest.

15. All Units provide the same basic furnishings and equipment.

16. Units may have one or more lockers/closets that are reserved for storage of owner's property and are NOT included in the rental.

Smoking is strictly prohibited inside non-smoking rental units. You will incur an additional charge for carpet cleaning and deodorizing if any evidence of smoking is found in your non-smoking unit.

17. Pets are allowed in specific properties only inquire. A non-refundable deposit will apply.

18. Units may not be sublet.

19. Agent will not be held responsible for acts of theft or vandalism or other damages to the guest's personal property or items left in the unit.

20. Good Neighbor Policies. Many of our rental properties are located in mix-use neighborhoods that include both short-term guests and year round residents. Please be sure to observe all rules and regulations, which are provided for each property. All guests, as well as owner, are required to conform to all rules and regulations of the properties. Violators are subject to eviction.

Please abide by all noise, traffic, and refuse rules. Please do respect the rights and space of nearby homeowners and other vacationers.

Parking is allowed in your designated area ONLY. Some properties allow only two (2) vehicles, no boats, watercraft or RVs. Specific properties, do have vehicle restrictions. Please inquire about allowed parking for your accomodations, especially if you taking a multi-family vacation traveling with leisure craft or will be parking more than two vehicles at your vacation residence at any time during your stay.

21. Guest acknowledges that the property management company is the agent of the property owner and will be paid by the owner. All monies are placed in an interest-bearing bank account with interest payable to agent.