Charltons Banff

Know Before You Go

- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). - Parking height restrictions apply. - Cashless payment methods are available for all transactions. - Contactless check-out is available. - This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in Instructions

- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation - This property accepts credit cards; cash is not accepted - This property reserves the right to pre-authorize the guest's credit card prior to arrival. - Cashless transactions are available - Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit - Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

The front desk is open daily from 7:00 AM - 11 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.